Frequently Asked Questions

Everything you need to know about shopping at The Kink Store.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually between 10-21 business days.

Is your packaging discreet?

Yes, all orders from The Kink Store are shipped in plain, unmarked boxes or mailers to ensure your privacy. The sender name on the label will appear as 'TKS Logistics'.

What is your return policy?

Due to the intimate nature of our apparel, we only accept returns on unworn items with original tags and hygiene seals intact within 30 days of purchase. Sale items are final sale.

How do I know which size to choose?

We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for comfort or contacting our support team for specific fit advice.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure encrypted payments through Apple Pay and Google Pay.

How should I care for my leather and latex items?

Leather items should be cleaned with a damp cloth and specialized leather conditioner. For latex, we recommend hand washing with mild soap and using a silicone-based shiner to maintain its glow.